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Introduction
This Privacy Policy (“the Policy”) provides detailed
information to its users with respect to how www.plugstreet.com (“Plugstreet”) collects,
distributes, secures and stores information about them. This information
typically includes, but is not limited to: user names, email addresses,
birthdays, marital status, experts’ professional qualifications and consumers’
behaviour.
The main purpose of the Policy is to place Plugstreet in
a position of compliance with its statutory obligations as they relate to
information disclosure. The relevant statute is the Data Protection Act 1998 (“DPA
1998”) and, from the 25th May 2018 onwards, the General Data
Protection Regulation (“the GDPR”). Failure to comply with the DPA 1998 and the
GDPR may lead to civil and/or criminal sanctions.
It is therefore of the utmost importance to us that you read
the Policy before accessing Plugstreet or using or obtaining any of its
materials, information, products and services. Your access to and use of
Plugstreet is strictly conditional upon your acceptance of and compliance with
the Policy. If you do not agree with any provision of the Policy, your only
recourse is to not access or use Plugstreet.
We are the sole owners of all the information which we
collect about our users on Plugstreet, and our sole purpose for collecting,
distributing, securing and storing that information is to gradually improve our
services to our users. We will never sell or rent this information to anyone,
and it will never be disclosed to anyone except as may be required by the Laws
of England and Wales, or the Policy.
1. Amendments.
As with our
Terms of Use, Plugstreet hereby reserves the irrevocable right to amend the
Policy in any manner of its choosing, at any time it deems appropriate, and
without notice to any of its users. The only exception to this right lies in
the circumstance where an amendment to the Policy materially affects the way in
which Plugstreet is ordinarily used. Should that circumstance come to pass,
Plugstreet will inform its users of the amendment in writing and within twenty
– eight (28) days of the date on which it is to take effect. You are
accordingly advised to periodically check the Policy for any amendments. If you
do not agree with any provision of any amendment of the Policy, your only
recourse is to not access or use, or to cease accessing and using Plugstreet.
2. Types of
information.
The
information which Plugstreet collects from its users may be categorized as:
registration information (information willingly provided to Plugstreet as a
precondition to joining the website); and website information (information
collected automatically as users make use of Plugstreet).
a. Registration information: information
which Plugstreet asks you to provide as you create an account with the website.
If you are a consumer, this information typically includes your birth name or
real name, email address, and a password. If you are an expert, this information
typically includes birth name or real name, email address, a password, as well
as your biography, professional qualifications, personal achievements, and any
other information which in your opinion will enable you to attract consumers
who will enlist your services.
b. Website information: information
which Plugstreet collects regarding how its users use the website. Examples
include: language preferences, IP addresses, the experts whose services consumers
enlist, the amount those consumers pay to enlist those services, and how users
discover Plugstreet. This information is useful to us yet does not personally
identify any user.
3. Gathering personally
identifiable information.
Plugstreet gathers
personally identifiable information about its users because:
a. doing so
enables us to enhance our users’ individual experiences (such as by displaying
advertisements which are targeted and are relevant to them specifically);
b. it allows its
members of staff to effectively and quickly communicate with the website’s
users, with the view of, for instance, providing consumer support; and
c. with that
information, we can distribute promotional offers, website updates, notices of
amendments to our Terms of Use and the Policy, etc. to our users directly.
4. Opting out of
information gathering.
If you object
to us using information which personally identifies you to communicate with
you, you are encouraged to contact us directly at [email protected]. We will
endeavour to bring a resolution to any issues you may have in relation to
Plugstreet as soon as practicable.
5. Cookies.
A ‘cookie’ is
a file which contains a string of letters of numbers (an ‘identifier’) that is
sent to a web browser from a web server, and which is then stored by the web browser.
The identifier is sent to the web server from the web browser every time that web
browser requests information from the web server. You are encouraged to peruse
our Cookie Policy, which more particularly describes our use of cookies, as
well as how to block or delete cookies from your browser.
6. Sale,
acquisition and merger.
Plugstreet
may be sold to, acquired by or merged with another company in its future. If
any of those possibilities come to pass, we hereby reserve the right to
transfer all our materials, information, products and services to our business
partners or successors. The practical effect of such a decision is that a third
party may be provided with information obtained by us which personally
identifies you; however, should this happen, we will inform you in writing and
within twenty – eight (28) days of the date on which the sale, acquisition,
merger or transfer will occur.
7. Confidentiality.
Plugstreet
will never disclose or permit the disclosure of any information which
personally identifies its users, unless disclosure is made:
a. pursuant to a
subpoena or Order made by a Court of competent jurisdiction, an arbitrator or
Governmental body, agency or official; and/or
b. as may be
required by the Laws of England and Wales. If the Laws of England and Wales so
require it, Plugstreet will disclose all information associated with specific users
or its users generally (irrespective of whether it is personally identifiable
information).
8. Links to
third – party websites.
The nature of
Plugstreet is such that there will be links to third party websites. These
links may relate to experts’ biographies, affiliates, or published studies,
journals or reports. While we facilitate these links on the website, please note
that we cannot account and do not vouch for any third – party website’s data
protection standards, privacy policies, terms of use or other regulations. It
is your duty to read any third – party website’s data protection standards,
privacy policies, terms of use and other regulations to ensure you agree with
their respective provisions.
9. Digital
consent.
The age of
digital consent in England and Wales is thirteen (13). There is a section of
Plugstreet titled ‘Education,’ so we reasonably anticipate that it occasionally
will be accessed and used by teenagers and children. With that in mind, and for
the avoidance, please note that Plugstreet does not knowingly store information
(irrespective of whether it is personally identifiable information) of any
individual under the age of 13 years, nor do we expect that such individuals would
access or use the website without adult supervision. Once we are made aware
that an individual under the age of 13 years has accessed and used Plugstreet,
or is accessing and using Plugstreet, we will irretrievably delete that
individuals stored information and account as soon as practicable.
10. Mailing list.
When you
register an account with Plugstreet, the email address that you provided for
registration purposes will be automatically added to our mailing list. This
means that you will sometimes receive emails from us which will outline
information pertaining to: competitions, giveaways, promotions, new features
added to the website (together with guidance on how to use those features) and
other information. You may opt out of receiving these emails at any time by
following the ‘unsubscribe’ instructions which accompany all emails sent to our
mailing list.
11. International
relocation of personally identifiable information.
Plugstreet is
an English company whose Information Technology department is domiciled in
England. If you use Plugstreet, and you are not domiciled in England, kindly
note that:
a. your
personally identifiable information will be transferred to and processed in
England; and
b. the country
in which you are domiciled may not have any or comparable data protection laws
codified in statute or outlined in regulations as England (the consequence of
which would be that you may not receive the data protection in your country
that you would in England).
12. Governing
laws.
The Policy will
be governed by and interpreted in accordance with the applicable laws and
regulations of England and Wales. Any dispute arising from the Policy or from a
user’s use of Plugstreet will be subjected to the exclusive jurisdiction of the
Courts of England and Wales.
Contacting Plugstreet.
Should you
have any issues with or difficulties understanding our Privacy Policy, you are
encouraged to contact us directly at [email protected].
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